Numara Software - In the News

Keeping you up-to-date with our latest news and developments.

MSPMentor
“Seven Managed Services Blogs MSPMentor Didn’t Write: Oct. 1” October 3, 2010

TMCNet.com
"Numara Software Announces Numara Asset Management Platform 10; New Release of Leading Integrated IT Asset Management Solution” October 5, 2010

TechWeb
"Numara Software Announces Numara Asset Management Platform 10; New Release of Leading Integrated IT Asset Management Solution” October 5, 2010

CNET News
“Numara Software Announces Numara Asset Management Platform 10; New Release of Leading Integrated IT Asset Management Solution” October 5, 2010

FierceCIO
“Numara Software Announces Numara Asset Management Platform 10; New Release of Leading Integrated IT Asset Management Solution” October 5, 2010

Light Reading
“Numara Software Announces Numara Asset Management Platform 10; New Release of Leading Integrated IT Asset Management Solution” October 5, 2010

Sys.Con Media
“Numara Software Announces Numara Asset Management Platform 10; New Release of Leading Integrated IT Asset Management Solution”October 5, 2010

eWeek.com
Numara Software Announces Hosted, SAAS IT Service Management
By Nathan Eddy
9-27-2010 

TMCnet.com
Numara Software Now Offers FootPrints via SaaS
By Brendan B. Read
9-24-2010      

V3.co.uk
Numara offers flexible licensing for service desk management
By Daniel Robinson
9-23-2010

TMCnet.com
Numara Announces Service Desk Software Solution with Unlimited Configuration Options
By Rajani Baburajan
9-23-2010

Smarter Technology
Wounded warriors are now coming home to IT jobs thanks to the Purple Heart program
Perhaps no commitment requires more of its participants than military service—especially over the last decade. Unfortunately for the men and women who bravely serve, there are significant additional challenges when they come home and hope to land suitable employment as civilians. But many veterans are more interested in IT jobs. Even if they have hearing/vision problems or spinal cord injuries, they’re physically capable of succeeding in tech, but lack the training to do so.

TechRepublic, Umesh Shah
10 ways organizations can cut costs with IT asset management
Even though IT budgets are on the rebound, most organizations are still under pressure to further reduce operational costs. You may have already taken steps to consolidate and rationalize your IT assets, but chances are there are still savings to be found by improving the way you manage those assets. According to Forrester Research, an enterprise's IT estate can often account for 50 percent of the total enterprise asset base and sometimes as much as 80 percent of capital expenditure.

ITAK Magazine, Umesh Shah
5 Capabilities to Consider: Guidelines for Choosing the Right Inventory Management Tool for Your Business
According to the Enterprise Management Associates (EMA) survey, "The Changing Face of Asset Management: Merging Asset, Service, and Financial Management", 40% of IT organizations still do not have automatic asset discovery and inventory systems in place.1 One of the core components of a comprehensive IT asset management (ITAM) solution, inventory management tools have been gaining popularity as a reliable way to cut costs and rapidly improve efficiency. If youre one of the organizations still thinking of investing in an inventory management solution, there are some important factors you should consider to find the best fit for your business.

SC Magazine
Numara Software's Numara Patch Manager 9.1.1
Numara Patch Manager Receives Five Stars from SC Magazine Product Review.

CRM Magazine, Chris Musico
Usability Needs Drive Numara Software
With the growing movement in the CRM space toward more Web 2.0 friendly applications and software, sometimes more mature technologies -- like those found on service desks -- can get lost amidst the evolution. After a large amount of customer feedback demanding a slicker, intuitive user interface (UI), Numara Software answered the call and delivered in its latest release of its flagship offering, Numara FootPrints 9.5.

E-Commerce Times, Pam Baker
Working Your Way to Greener SMB
Going green isn't just for deep-pocketed mega-corporations. Small businesses can also cut their carbon footprints without spending much.

ITBusinessEdge, Mike Vizard
One PC Management Tool to Rule Them All
Every time you turn around, there are multiple tools in place for managing any number of tasks associated with PC software, and there is a whole category of other tools in place to manage specific devices. It's almost as if somewhere along the line we fooled ourselves into thinking that managing the processes on the PC should somehow be distinct from the act of managing the device itself.

ZDNet "GreenTech Pastures," Heather Clancy
Savings from power managing your desktop may be bigger than you realize
When it comes to power management software options, you pretty much have two courses you can take: You can opt for one of the standalone packages, or you can handle this sort of management through a broader patch management or systems management suite.

Network World, Denise Dubie
Products of the Week

Processor
Help Your Help Desk
Tips For Improving Help Desk Efficiency

CIO Update
Six Tips for Stretching IT Budgets in 2009
CIO Update.com talks about how Numara FootPrints enables companies to leverage one solution for many business uses to save money in a tough economy

TMCNet
TMCnet Reviews Numara FootPrints 9
November 20, 2008
Read David Sims recent review of Numara FootPrints 9.

TMCnet
Numara Software Appoints Matt Dircks As Vice President Of Product Strategy
June 18, 2008

Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the appointment of Matt Dircks as vice president of product strategy. Dircks brings 20 years of software industry experience in product strategy, product marketing, engineering, and corporate development. He has held executive and product management positions with industry leading software vendors including Citrix Systems, NetIQ, and Quest Software, where he most recently served as General Manager of the Server Virtualization Business. Read full article

TMCnet
Numara Software Appoints Matt Dircks As Vice President Of Product Strategy
June 18, 2008

Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the appointment of Matt Dircks as vice president of product strategy. Dircks brings 20 years of software industry experience in product strategy, product marketing, engineering, and corporate development. He has held executive and product management positions with industry leading software vendors including Citrix Systems, NetIQ, and Quest Software, where he most recently served as General Manager of the Server Virtualization Business. Read full article

TMCnet
Customer Interaction Solutions Announces 2008 IP Contact Center Technology Pioneer Award Winners
June 04, 2008

Norwalk, CT (June 4, 2008) Technology Marketing Corporation (TMC) today announced the IP Contact Center Technology Pioneer Award winners presented by Customer Interaction Solutions magazine. This award recognizes the companies that have developed innovative IP contact center solutions that are the "best of the best". Read full article

TMCnet
Announcing the 2007 Product of the Year Award Winners Presented by Communications Solutions
June 03, 2008

Announcing the 2007 Product of the Year Award Winners Presented by Communications Solutions Read full article

NetworkWorld
Manage your Assets, Helpdesk and your Boss..
May 9, 2008

"When I'm talking about trying to improve the enterprise there is no escaping one constant factor, MONEY! No matter how much we say "IT is a profit center not a cost!" (since business would cease to function without us in the trenches) -- to those who make the decisions it's always about the bottom line." Read full article

TMCnet
Numara Software Launches New Version Of Numara Track-It!
May 6, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the release of Numara Track-It! 8.5, its award-winning help desk and asset management solution. " Read full article

TMCnet
Numara Software And SSPA To Co-Host Webinar On Achieving Service Excellence Across The Organization
April 29, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that on April 30th at 2:00 p.m." Read full article

TMCnet
Independent Research Firm Cites Numara Software as a Leader and Strong Performer in the Service Desk Management Tool Market
April 23, 2008

"Numara Software Solutions Recognized among the 16 Most Noteworthy Products for the Small and Large Enterprise Markets." Read full article

Tampa Bay Business Journal
Corporations boost Tampa Bay Technology Forum scholarship effort
April 1, 2008

"There's a new and growing scholarship program in the Tampa Bay area, and the catalyst is the philanthropic arm of the region's technology industry advocacy organization." Read full article

Sys-Con Media
Numara Software to Present IT Compliance Solutions for Government Organizations at FOSE 2008
March 28, 2008

"Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It!" Read full article

SearchDataCenter.com
Numara Software to Present IT Compliance Solutions for Government Organizations at FOSE 2008
March 13, 2008

"For Robert Sheridan K. Smith, the key to achieving and sustaining Sarbanes-Oxley (SOX) compliance is automation. As an IT manager for Arch Reinsurance Ltd., in Bermuda, a publicly held company that provides specialty property and casualty reinsurance, Smith has deployed data center automation tools wherever possible to help his company meet SOX requirements. "Given our limited staff and resources," Smith said, "it would be very difficult to sustain SOX compliance if we didn't use automation in our data centers." Read full article

TMCnet
Numara Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
February 28, 2008

"TAMPA, Fla.--(Business Wire)--Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara FootPrints has been recognized as a finalist in the third annual 2008 ContactCenterWorld.com Top Ranking Performers Awards for Best Technology Innovation in the Vendor Solution category. The award recognizes the top performing centers, agents and products in the contact center industry. The Vendor Solution category specifically honors the top external solutions that improve both the experience of contact center agents and service to the customer." Read full article

Reuters
Numara Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
February 28, 2008

"TAMPA, Fla.--(Business Wire)--Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara FootPrints has been recognized as a finalist in the third annual 2008 ContactCenterWorld.com Top Ranking Performers Awards for Best Technology Innovation in the Vendor Solution category. The award recognizes the top performing centers, agents and products in the contact center industry. The Vendor Solution category specifically honors the top external solutions that improve both the experience of contact center agents and service to the customer." Read full article

StreetInsider.com
Emerging Technical Support Products and Services to Launch at CMP's HDI 2008 World Conference
February 20, 2008

"COLORADO SPRINGS, Colo., Feb. 20 /PRNewswire/ -- CMP's HDI (http://www.thinkhdi.com/), the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced that more than 90 leading companies will exhibit, and many will launch new products and services at the HDI Annual Conference & Expo (http://www.thinkhdi.com/hdi2008), the world's largest and most respected industry event for IT help desk and service and support professionals. HDI 2008 will be held at the Gaylord Texan Resort in Dallas, Tex., March 9 - 12, 2008." Read full article

TechWhack
Numara Software to Host Informative Webinar on Effective IT Configuration Management February 19, 2008
February 19, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it will host an informational webinar on how to effectively manage IT assets on February 19, 2008 at 2:00 pm ET. The hour-long webinar titled, "How to Really Cover Your Assets," will educate listeners on how using Configuration Management (CM) as part of an effective IT service management strategy can help organizations assess current relationships, project the impact of future changes and mitigate unnecessary risk to their networks. The webinar will illustrate how one can quickly implement a configuration management process that will help to manage, track and understand the relationships between IT assets to maintain control, improve service and reduce costs. It will also cover important planning considerations to ensure a smooth and seamless implementation." Read full article

TMCnet
Numara Software to Host Informative Webinar on Effective IT Configuration Management February 18, 2008
February 18, 2008

"TAMPA, Fla. --(Business Wire)-- Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it will host an informational webinar on how to effectively manage IT assets on February 19, 2008 at 2:00 pm ET. The hour-long webinar titled, "How to Really Cover Your Assets," will educate listeners on how using Configuration Management (CM) as part of an effective IT service management strategy can help organizations assess current relationships, project the impact of future changes and mitigate unnecessary risk to their networks. The webinar will illustrate how one can quickly implement a configuration management process that will help to manage, track and understand the relationships between IT assets to maintain control, improve service and reduce costs. It will also cover important planning considerations to ensure a smooth and seamless implementation.." Read full article

StreetInsider.com
Numara Software to Host Informative Webinar on Effective IT Configuration Management February 18, 2008
February 18, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it will host an informational webinar on how to effectively manage IT assets on February 19, 2008 at 2:00 pm ET. The hour-long webinar titled, "How to Really Cover Your Assets," will educate listeners on how using Configuration Management (CM) as part of an effective IT service management strategy can help organizations assess current relationships, project the impact of future changes and mitigate unnecessary risk to their networks. The webinar will illustrate how one can quickly implement a configuration management process that will help to manage, track and understand the relationships between IT assets to maintain control, improve service and reduce costs. It will also cover important planning considerations to ensure a smooth and seamless implementation." Read full article

TMCNet
Numara Asset Manager now Compatible with Vista
February 13, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara Asset Manager, a service desk solution designed to provide a picture-perfect understanding of and insight into an organization's IT assets, is now Microsoft® Windows Vista®-Compatible." Read full article

TMCnet
Numara Software to Speak at Technosium 2008
January 29, 2008

"Numara Software, Inc., a global provider of service desk solutions, today announced that vice president of product development Mark Krieger will present at Technosium 2008, which takes place January 27-31 in Santa Clara, CA." Read full article

TMCnet
Numara Software: Game, Set, And Match!
January 22, 2008

"Numara Software has won a major new deal with the Lawn Tennis Association to install its market leading service management solution, Numara FootPrints 8." Read full article